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Client work
Case Studies
Real client outcomes with measurable results. Published once clients confirm results and consent to publication.
In progress
First case studies in progress
Running a pilot engagement with a Bulgarian e-commerce store. Results and full case study will be published in Q3 2026 once the pilot completes and the client approves publication.
Q3 202602 /
Media & Marketing
Agency Operations
Tools agencies deploy for their clients — turning raw campaign data into formats clients actually consume.
Campaign Performance Audio Briefing
Turns a client's weekly campaign data — search impressions, paid performance, content output — into a 3-minute AI-generated audio briefing delivered every Monday. Your client listens instead of reading a PDF they'll ignore. Built and running on our own marketing data.
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E-commerce AI
AI Agents for Online Stores
The core of what we sell — AI agents built and operated for Bulgarian e-commerce businesses.
Managed AI Support Agent
Done-for-you customer support agent for Shopify stores. Handles order lookups, Econt + Speedy tracking, returns policy, and cart recovery — 24/7, in Bulgarian. Runs on a dedicated Hetzner VPS per client.
Python · Claude Haiku · Shopify API · Econt · Speedy · Facebook Messenger
Marketing Intelligence Layer
Weekly automated pipeline that aggregates Meta Ads, Google Ads, and GA4 data, runs Claude analysis, and delivers a bilingual EN+BG report every Monday. Runtime under 5 minutes, human-reviewed before delivery.
Python · Claude Sonnet · n8n · Google Workspace · Meta Ads API · AWS S3
Messenger AI Bot
Facebook Messenger bot running on the pragma-lab page as a live product demo. Handles inbound questions about our services in Bulgarian. Per-conversation history, Claude Haiku, sub-second response time.
Python · FastAPI · Claude Haiku · Facebook Messenger API · Caddy
Demo Agent Widgets
Three interactive AI demo agents embedded on pragma-ai.eu — StyleBG support bot, TechZone logistics tracker, and cart recovery sequence. Rate-limited, token-protected, deployed on Lightsail.
Python · FastAPI · Claude Haiku · OpenRouter · Vanilla JS
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Infrastructure & Tooling
Internal Systems
Automation and infrastructure tooling built for our own operations — patterns reusable in client engagements.
B2B Prospect Intelligence CLI
Takes a business name and URL, returns a structured prospect dossier in ~2 minutes. Detects tech stack and ad setup, looks up the Bulgarian commercial register, scores the prospect, and generates outreach copy in Bulgarian.
Multi-agent Code Orchestrator
Polls issue queues across multiple repos, dispatches to specialised AI agents (architect → planner → reviewer), and auto-merges when quality criteria are met. Handles feature development end-to-end without human intervention.
SEO AI Agent
Picks keywords from search analytics, scans competitors, drafts bilingual BG+EN blog posts with brand context, validates output, and opens a review PR. Merge deploys to pragma-ai.eu in under 60 seconds.
AI Weekly Briefing Audio
Turns weekly action plans into AI-generated audio briefings delivered automatically every Sunday. Citation-grounded, one audio per topic, sent as a voice message. Prototype of the Analytics Agent for client deployments.
EU/BG Grant Intelligence Pipeline
Daily scan across Bulgarian and EU grant sources. Filters expired and ineligible calls, scores open grants against project profiles using AI matching, delivers a deadline-alert email digest.
Bulgarian Voice AI
Telegram bot for visually impaired Bulgarian users. Speak Bulgarian → AI transcribes → bot routes to skill → response delivered as Bulgarian voice message. First skill: weekly supermarket promotions.
Hybrid AI Router
Routes AI calls between local and cloud models based on task complexity. High-volume classification runs locally for near-zero cost; complex reasoning routes to cloud. Used across all internal projects.