Your ads are running. Traffic is coming in. But conversions aren't growing proportionally — because your store stops working the moment you do.
Customers shop after hours. At 10:30pm, from their phone, while watching TV. They have a question about shipping. Or they've added a product to their cart but something stopped them. If they don't get an answer within 2–3 minutes, they close the tab and go elsewhere.
Over 60% of abandoned carts happen outside business hours. And more than 70% of unanswered enquiries never convert to a sale.
What the AI Agent Does
We build custom AI agents integrated directly with your store systems. Not generic chatbots. Not template-based flows.
Real 24/7 support — The agent responds on Viber, Messenger, email, and live chat. It knows your catalog, return policy, and promotions. It checks shipment status in real time — no waiting for a staff member.
Smart recommendations that sell — The agent analyzes browsing behavior and purchase history to recommend complementary products at the right moment. Not pop-up banners. Personalized messages in the conversation.
Order and returns automation — Customer wants to return a product? The agent checks conditions, generates a shipping label with Speedy or Econt, and sends instructions — without involving your team. Abandoned cart? A personalized Viber message goes out 30 minutes later with the specific product and a direct checkout link.
Measured Results
| Metric | Before | After 60 days |
|---|---|---|
| Average response time | 6–12 hours | Under 2 minutes |
| Inquiries resolved without staff | 20–30% | 80–85% |
| Abandoned cart recovery | 5–8% | 18–25% |
| Manual operations overhead | High | -40–60% |
4 Weeks to a Live System
We work with WooCommerce, PrestaShop, Shopify, and custom platforms. Full integration with Econt and Speedy for tracking and label generation. We handle the entire implementation — no IT department required.